New Phase in Frontier Communications.

The tech came out today and was very friendly. He actually looked at the ping logs and allowed us to run more ping tests. The provision speed was increased and the router was replaced. It is unfortunate that the ping issue has not been completely resolved but they are having a look at the issue and if there are any further problems, the tech will be checking back with us. Today was a step in the right direction.

It took a lot of work to get this far. Multiple phone calls, missed visits, and a lot of log files and screenshots.

E-How has an article on How to test your ping.

I was opening the cmd prompt and typing:

ping -t > blah.test

After a while, I would control-c the test and open the file in notepad (notepad blah.txt).

One Response to “New Phase in Frontier Communications.”

  1. Thanks to Craig for suggesting I run a ping -t test.

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